We’d love to hear from you! We aim to answer all emails from Monday – Friday, 9-4pm.
Use the form below or email us directly at Pathlightscollection@gmail.com
Contact form
FAQs
When will my order Ship?
We ship throughout Canada and the United States. Orders are typically processed within 1–3 business days before being shipped. Standard shipping takes 3–5 business days within BC, and 5–10 business days for the rest of Canada and the US. Orders over $150 qualify for free shipping. Standard shipping rates start at $15.
What is your Exchange Policy?
We do not offer direct exchanges at this time. If there is an issue with your order, please contact us and we will do our best to make it right.
What is your Return Policy?
Due to the nature of our products, all sales are final unless your item arrives damaged or there is a mistake with your order. If that happens, please contact us within 7 days of delivery.